Home > Podcasts > Creating Raving Fans & Driving Business Growth With Jon Picoult, Founder of Watermark Consulting, a Noted Authority on Customer Experience and Author of From Impressed to Obsessed With Host Richard Levick of LEVICK
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Creating Raving Fans & Driving Business Growth With Jon Picoult, Founder of Watermark Consulting, a Noted Authority on Customer Experience and Author of From Impressed to Obsessed With Host Richard Levick of LEVICK
Jon Picoult, founder of Watermark Consulting, a noted authority on customer and employee experience and author of the just released From Impressed to Obsessed: 12 Principles for Turning Customers and Employees into Lifelong Fans speaks with host Richard Levick of LEVICK about creating great customer service experiences for consumer brands and professional services companies.
Description
Jon Picoult, founder of Watermark Consulting, a noted authority on customer and employee experience and author of the just released From Impressed to Obsessed: 12 Principles for Turning Customers and Employees into Lifelong Fans speaks with host Richard Levick of LEVICK about creating great customer service experiences for consumer brands and professional services companies. Jon has previously advised the CEOs and executive teams at some of the world’s foremost brands, representing over $600 billion in annual revenue.